This privacy policy describes what personal information P.M.H. Design s.r.o. collects about you, how it is used, and what rights you have in relation to its processing.
WHAT PERSONAL DATA WE COLLECT AND WHEN
When you visit our website or communicate with us, we may collect the following personal data:
• Contact information — first name, surname, e-mail address, telephone number, postal address.
• Login information — username and password, if you create an account.
• Personal data — date of birth or other identifying information that you voluntarily provide to us.
• Payment information — details required to process payments (e.g. bank account number) when you place an order.
• Images and media — photographs or other visual content you send us in connection with a request or complaint.
• Preferences — your settings, interests or other information you provide for the purpose of personalisation.
We may collect additional data in connection with specific features or services you use, such as when signing up for a newsletter or placing an order.
If you contact us via social media, we may receive information that is publicly available on your profile to the extent permitted by the settings of that platform.
Automatically collected data: when you visit our website, we automatically record device identifiers, cookies, IP addresses, browser and operating system information, as well as data about your activity on the site (pages visited, time of visit, referring URLs).
TOOLS TO CONTROL WHAT WE COLLECT
You have the ability to control the scope of data collected. You can adjust cookie settings through the consent banner on our website or directly in your browser settings. You can unsubscribe from commercial messages using the link in any e-mail. Some website features may not be available if you disable certain types of cookies.
WHY AND HOW WE USE (PROCESS) YOUR PERSONAL DATA
We process your personal data for the following business purposes: processing orders and requests, communicating with customers, sending product and promotional information (with consent only), improving the quality of our products and website, fulfilling legal obligations and keeping accounting records.
We may also process your data to protect rights and legitimate interests — for example, to prevent fraud, resolve disputes or enforce contractual terms.
As part of improving our services, we may carry out anonymised analyses and surveys. These analyses do not use personally identifiable information.
OUR COMPANY MAY SHARE YOUR PERSONAL DATA:
• With companies within the group — where necessary to provide a service or fulfil an order.
• With third parties — with trusted suppliers and partners who process data on our behalf (e.g. shipping companies, payment service providers, IT suppliers). These partners are bound by a confidentiality obligation and may not use your data for their own purposes.
• With other parties — where required by law, a court order, or to protect our legitimate interests.
In the event of a sale or merger of the company, your personal data may be transferred to the new owner as part of the business assets, and you will be informed of this fact.
When you share content via social networks (e.g. Like or Share buttons), your information may be accessible to other users of that platform in accordance with its terms of use.
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or for the period required by applicable law.
In connection with the processing of your personal data, you have the right of access, the right to rectification, the right to erasure, the right to object to processing, and the right to lodge a complaint with the competent supervisory authority. You can send your request to info@pmh-design.cz.
DATA COLLECTED BY YOUR BROWSER
Our website automatically collects certain technical information from your browser: cookies, IP address, device and browser information, pages visited and time of visit. We use this information to ensure the correct functioning of the website and for analytical purposes.
THIRD-PARTY DATA COLLECTION
Our website may contain content or tools from third parties (e.g. Google Analytics, social plugins) that may collect data independently of us. We recommend that you familiarise yourself with the privacy policies of the relevant third parties.
We use the following categories of cookies on our website:
• Functional — essential for the correct operation of the website (login, shopping cart, language settings). These cannot be disabled.
• Performance-enhancing — analytical cookies (e.g. Google Analytics) that help us understand how users interact with our website. These are activated only with your consent.
• Social media and advertising — cookies from social networks and advertising platforms (e.g. Facebook Pixel). These are activated only with your consent.
You can change your cookie settings at any time through the consent banner on our website or in your browser settings.
We may occasionally update this privacy policy. We will inform you of any significant changes through our website. We recommend checking the current version of this policy regularly.